PRIVACY POLICY
Newton Home Improvements ("we","öur", üs") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share information when you interact with our website or services.
1. Information We Collect
We may collect the following types of information:
● Personal details: Name, phone number, email address, and property address.
● Service-related details: Information about your home improvement enquiry or project.
● Website usage data: IP address, browser type, device information, and pages visited.
● Tracking data: Information from cookies, Google Analytics, and Meta/Facebook Pixel.
2. How We Collect Information
We collect information when you:
● Submit a contact form or service enquiry form on our website.
● Communicate with us via phone, email, or social media.
● Browse our website (via cookies and analytics tools).
● Engage with our marketing or advertising campaigns.
3. How We Use Your Information
We use the information we collect to:
● Respond to your enquiries and provide quotes.
● Schedule and deliver home improvement services.
● Improve our website, services, and customer experience.
● Send updates, service reminders, or promotional information (if you consent).
● Run advertising and remarketing campaigns through Google, Facebook, or similar platforms.
● Comply with legal obligations.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to:
● Monitor website performance and user experience (Google Analytics).
● Run marketing and remarketing campaigns (Meta/Facebook Pixel, Google Ads).
● Store user preferences for a smoother browsing experience.
You can disable cookies through your browser, but some features of the site may not
work properly.
5. Sharing Your Information
We may share your information with:
● Third-party service providers (IT support, analytics, CRM, advertising platforms).
● Regulatory bodies, if required by law. We do not sell or rent your personal information to third parties.
6. Data Security
We take reasonable steps to protect your information, including:
● Secure website connections (SSL).
● Limiting access to personal data to authorised staff.
● Using trusted third-party platforms for analytics and advertising.
7. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
● Access the personal information we hold about you.
● Request correction of inaccurate or outdated information.
● Request deletion of your data (where legally possible).
● Opt out of marketing communications at any time.
8. Data Retention
We retain your personal information only for as long as necessary to provide our
services and meet legal or regulatory requirements.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this
page with a new “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Newton Home Improvements
Email: beinspired@newtonhomeimprovements.com.au
Phone: 0452 544 024
Website: http://www.newtonhomeimprovements.com.au/